Average Rating:
5.0
Total Number of Reviews:
14
 
  • June 26, 2018
    Joseph S.
    I was looking for a ship's ladder. Acadia's website showed an image of exactly what I needed for our loft area. I worked w/ Acadia's tech to adjust ladder's hinge mechanism to accommodate attaching to the face of the truss on our loft. Ladder hinged perfectly. Initial order said that delivery might take up to 6-8 weeks; ours was delivered within 4 weeks. Very well made; have received many compliments on its construction. I would highly recommend Acadia for their ladders.
    Acadia Stairs
    Hello Joseph, Im so glad to hear that you like your new custom ship ladder! We always try our best to get our products to you as fast as possible, it was a pleasure working with you on this, we hope to hear back from you again soon!
  • June 26, 2018
    Danielle Z.
    Great customer service and workmanship. Our custom ship ladder is gorgeous, sturdy and our kids favorite thing to climb on!!! Thank you so much!!!
    Acadia Stairs
    Hello Danielle, Thank you for the great review, we pride ourselves on our craftsmanship and customer service, we are glad to hear your kids are enjoying it as well!
  • June 24, 2018
    Anjie C.
    Peter was a joy to work with. he's responsive, talented and provides a wonderful product. my client was so happy! I'd highly recommend him and use him again in the future
    Acadia Stairs
    Hello Anjie, it was great working alone side with you on this project. We hope to hear back from you soon on any new projects!
  • June 24, 2018
    Lillian G.
    Awesome!! The stairs are beautifully designed and constructed. The people are professional and the product is delivered and installed on time. If you are looking for a "one of a kind staircase" the place to shop is Acadia Stairs.
    Acadia Stairs
    Hey Lillian, Thank you fr your kind works, we treat every custom staircase build as if it was one of our own! We are glad you love it!
  • June 23, 2018
    Ravi K.
    I would give Acadia Stairs high marks for Available choices, Expertise of the sales staff, Kindness and cooperation of the design & engineering staff, Ease of ordering, Payment options,on time delivery, and accuracy of the delivered product in its adherence to agreed upon design. I dealt mostly with Peter Lo, who was my main and only interface during all stages of the process of acquiring the steps. I attribute my excellent overall experience to Peter Lo. I bought two of them. If I ever were to be back in the market for stairs, I will definitely call on Peter Lo at Acadia Stairs.
    Acadia Stairs
    Hey Ravi, I will be sure to pass these kinds words on to Peter, I know he will appreciate them. We are glad you had an awesome experience with us! We hope to hear back from you soon!
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