Staircase Installation and Design Testimonials

“I wanted a very open stair design for our project and spent many hours online reviewing designs to determine a concept and construction plan. Our project required 2 flights of stairs and all the handrails. Once I called Acadia, everything came together rather quickly. From the quote, design, fabrication and shipment, all went very well considering the entire process was done remotely. The stairs arrived in 2 shipments with all the hardware required for complete assembly @ the construction site. The final product looks great!” – Randy (view staircase)

“…Finally, I gave up on local and decided to go web. Should have don it sooner- As soon as I called Acadia, well-they know stairs, they know the codes, this is what they do. They were super responsive, answered my questions, and I love the result! When I said oh, I really like the open look, but we need to pass code. Their response was-oh yeah we have designed a piece that screws on underneath the stairs for exactly this. AND it looks good. I was also worried how would the staircase look in person- and I am happy with how well it is made and how clean the lines are…” – Wilma (view staircase)

“I purchased a custom ship’s ladder and I could not be more pleased. Todd and Michelle were great to work with — very responsive to my questions and requirements. The ladder had to be designed to fit a narrow access to a sleeping loft and it was perfect. The materials and craftsmanship yielded a fine piece a furniture — not just a ladder. It is a beautiful addition.” – William

“Acadia Stairs and Todd Norman were fantastic to work with. The product was delivered in a timely fashion and to specification. Todd spent time with me upfront to review the needed details and develop the build prints necessary for a remote project (I was in MI, he in NY). Acadia was flexible in making changes to the design prior to fabrication to keep the design image I was targeting while working with me to stay within my budgetary guidelines. Acadia’s workmanship was excellent and when I ran into some in-field installation issues, they worked with me to fabricate additional parts to remedy them. I will look to use Acadia again for a spiral outdoor staircase in the near future…” – Zane

“We worked with Acadia stairs on a few projects and were beyond thrilled with all of them. We had a custom steel stair case built, walk way railings, fire place frame, dining room table base, kitchen island side plate, as well as many small decorative steel features we put up in our home. Working with peter, todd and their staff was so much fun and I hope to use them again in the future!” – lbwnyc

“My husband and I purchased steel stringers from Todd for our home. We have never installed or ordered stairs before and required a good deal of background information and education from Todd before we could even determine if his product was appropriate for our home. Todd answered our questions patiently and was generous with his time. He even provided SEVERAL drawings as we thought through what we wanted and made changes – sometimes multiple a day. He never complained that he was too busy and when we didn’t understand something, he amended drawings with arrows, labels, and extra descriptions. We had no idea there was so much to consider when purchasing stairs! The stringers arrived sooner than promised and look beautiful. Once they had arrived, Todd advised on how best to install them as we were doing the work ourselves. We are very happy with Acadia’s services and would recommend them to friends without hesitation.” – Elizabeth